Outdoor spa service
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Description
With a service subscription from us, you can relax while we take care of the maintenance of your spa. With your subscription, you ensure that your spa is always in top shape. You can also choose a package that includes winter shutdown, which protects against unnecessary wear and tear and frostbite.
Specifications
Subscription 1 – 2 annual visits
399,33 €
Description
With a service subscription from us, you can relax while we take care of the maintenance of your spa. With your subscription, you ensure that your spa is always in top shape. You can also choose a package that includes winter shutdown, which protects against unnecessary wear and tear and frostbite.
Specifications
Subscription 2 – 2 annual visits incl. winter shutdown
532,67 €
Description
With a service subscription from us, you can relax while we take care of the maintenance of your spa. With your subscription, you ensure that your spa is always in top shape. You can also choose a package that includes winter shutdown, which protects against unnecessary wear and tear and frostbite.
Specifications
Subscription 3 – 4 annual visits
732,67 €
Description
With a service subscription from us, you can relax while we take care of the maintenance of your spa. With your subscription, you ensure that your spa is always in top shape. You can also choose a package that includes winter shutdown, which protects against unnecessary wear and tear and frostbite.
Specifications
Subscription 4 – 4 annual visits incl. winter shutdown
866,00 €
Description
Get an extra year's warranty on your product from Nordkap Living - for extra peace of mind and security.
Specifications
333,33 €
Description
Get the opportunity to arrange a specific date and time frame for your service visit - when it suits you best.
Specifications
133,33 €
Description
Do you need an extra service check outside of your subscription? Purchase an extra visit here.
Specifications
166,67 €
Description
This supplement covers additional costs for travel to non-bridged islands. The price is per visit.
Specifications
133,33 €
Description
We offer on-site service in Spain. If you need a service visit for a product that is no longer covered by the product warranty, or is of a different make than ours, you can order our on-site service.
Specifications
Outbound service 1
470,00 €
Description
We offer on-site service in Spain. If you need a service visit for a product that is no longer covered by the product warranty, or is of a different make than ours, you can order our on-site service.
Specifications
Outbound service 2
740,00 €
Description
We offer on-site service in Spain. If you need a service visit for a product that is no longer covered by the product warranty, or is of a different make than ours, you can order our on-site service.
Specifications
Outbound service 3
1.200,00 €
Description
We offer on-site service in Spain. If you need a service visit for a product that is no longer covered by the product warranty, or is of a different make than ours, you can order our on-site service.
Specifications
Outbound service 4
1.760,00 €
Description
Professional winter shutdown of your swim spa, including the associated spa. Protects against frost and unnecessary wear.
Specifications
133,33 €
Warranty and Complaints
- 3 year warranty on most products.
- Delivery guarantee on spare parts for products delivered after 2017.
- Your purchase is covered by the Danish Sales Act and the defect regulations, which means that you have a 24-month right of complaint from receipt of the goods.
Important:
Warranty and complaints only apply if the fault is not caused by misuse, neglect or self-inflicted damage. If the fault is due to one of these reasons, you will be responsible for costs such as transportation or service visits.
Service for Products Out of Warranty
If you need service on a product that is no longer covered by warranty or is from a different manufacturer, you can order our on-site service.
Service prices
Call incl. driving: 1,500 DKK
Installer time per half hour started: 387 DKK
Waiting time: 282 DKK
Environmental surcharge: 58 DKK
Spare parts (calculated according to consumption)
Ferry surcharge: 800 DKK
Toll bridge surcharge: 300 DKK
Repair at workshop (per half hour): 387 DKK
Reservation of Outbound Service
In some cases, you will need to reserve a service visit. An amount will be reserved on your account and will only be deducted once the service has been completed and settled. After ordering, you will receive information about the amount from our Service Department.
| Item no | Reservation | Amount |
|---|---|---|
| 50A | Outbound service 1 | 3,200 DKK |
| 50B | Outbound service 2 | 5,000 DKK |
| 50C | Outbound service 3 | 8,000 DKK |
| 50D | Outbound service 4 | 12,000 DKK |
Onsite Service for Outdoor Spas
We offer onsite service for all types of outdoor spas, where our technicians can come out and help ensure that your spa is functioning optimally. Among other things, we can assist with:
- Checking water chemistry and advising on correct balance
- Investigation of suspected damage to pipes or other components
- Troubleshooting and repairing display or electrical functions
Please note that this is not part of our service subscriptions, which give you access to ongoing service all year round. Our service subscriptions can be found [here].
Ordering Service:
If you are unsure which service is right for your product, or have questions about how we can help you, please feel free to contact us and we will guide you through the process.